networked voicemail and resilliency

[Mitelpassion]

I have never used this the embedded networked voicemail on the 3300's before nor resillient voicemail. I do remember from training though that there was an issue with this.

anyone used this feature before?
if I remember correctly there was a manual process involved or some additional config involved to make this work. it had to do with routing after a failover or something.

any help is appreciated

 

[kwbMitel]

Hunt groups can be made resilient but not voicemail hunt groups. In my experience (take it for what it is worth) I do not believe you can make the Embedded VM resilient.

Networked VM allows multiple embedded VM's to transfer messages between them. I have zero experience with this so I cannot advise of issues.

*******************************************************
If we don't take care of the customer, Maybe they'll stop bugging us.

 

[slapin]

Besides that it's really hard to explain to users that there is two different VM systems and they might have to check out both. In our resilient schema voicemail is not available on the secondary system

 

[normarcl]

As of 3300 release 7.0 voicemail hunt groups to nupoint 10 can be resilient. The ports must be hosted on the same pair of 3300's as the voicemail hunt group. Embedded voicemail cannot be made resilient.