Printer: Xerox Phaser 8400
I have two issues:
First, can anyone inform me on how to remove a stuck waste tray. Xerox's support website says they are currently researching the issue.
Second, I'm having issues when printing accross a WAN. Specifically, the printer only prints in black and white. When printing from a PC located inside the printer's LAN, it prints all colors correctly, however, when printing from another location in our WAN, colors will not print. Is this simply a driver issue or does it have something to do with line speed between our locations or something entirely else?
I have two issues:
First, can anyone inform me on how to remove a stuck waste tray. Xerox's support website says they are currently researching the issue.
Second, I'm having issues when printing accross a WAN. Specifically, the printer only prints in black and white. When printing from a PC located inside the printer's LAN, it prints all colors correctly, however, when printing from another location in our WAN, colors will not print. Is this simply a driver issue or does it have something to do with line speed between our locations or something entirely else?