Network Printers Permissions

[chrism2278]

We have a new Presentation Server 4.5. Users have been complaining about print errors on multiple apps. Bottom line - network printers are causing these errors.

If I login to a Citrix desktop I can see the printers in Printers and Faxes. But if I go into an app (Notepad) it will not allow me to select the printer with a message about permissions.

Now the twist..if I select that printer from Printers and Faxes and go into properties..it fixes the problem for that user. Even if I log back out and login to a published app it seems to be fixed.

Local printers are fine.

Any clues on this? I'd hate to do this for every user.

 

[nelifecare]

I would check print driver versions. There seems to be a mismatch somewhere.