Network printers going offline since SP2

[edie209]

I seem to have a problem with my network printers going offline since I installed Service Pack 2. I have looked around the web and found referances to the same problem but no real solution one guy talks about deleting his printers, I have tried this but with no success the printer just goes offline after about 1 min I have also tried newer driver with no success

Has anyone came across this? more to the point does anyone have a solution?

 

[MikeWiz628]

I'm having the same issue with Xerox 4500 printers. There are other with SP2 that work fine.

I read somewhere about disabling SNMP, but that did nothing for me.

Let me know if you find an answer.

 

[quetzlcoatl]

We ran into this problem last week when we updated the SNMP strings for our printers. We had to go back and update the SNMP string on each printer port, or disable it.
FYI, this is done from the print server itself:

Open the printers window
File -> Server Properties
Ports tab
Select the port and click the Configure Port button
Update the SNMP string, or uncheck the box to disable it
Click OK and do the same for the rest of the printer ports

You should see the printer status change from offline. This may take up to a minute or so depending on your SNMP polling interval.
It worked like a charm for us.