Network printer status: paused (?)

[crisc]

This problem started yesterday morning, it was working fine previously, and no changes have been made during that time.

Jobs sent to this printer show up in the queue with status "ready" but never print. They can be paused and deleted from the queue. From the printer control panel, the icon looks normal, and I've tried flipping it to work offline then back to online, no effect. There is the curious message in the status portion in the right column saying "paused" in red, as if this were the printer status. I don't know how to "unpause" the printer.
The IP address is pingable. I've tried shutting the printer off for a couple minutes, disconnecting the port, reconnecting and powering up again. No effect.
After sending a job to the queue, I've opened up Netware Admin and viewed the print queue object, the job is in there, and the status says "Print job is ready and waiting for the print server". Is this the problem? The print server appear to be OK, and again there's no setting to pause or unpause it in here.

 

[TheLad]

Are you printing NDPS or non NDPS?

If non NDPS, if you go a configuration printout does the configuration printout indicate that the printer has a connection to your server and its assigned print queue? -----------------------------------------------------
"It's true, its damn true!"
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[crisc]

Thx for the reply TheLad, and sorry if I was unclear. It IS using NDPS. I've verified that the printer, the print server and the printer queue are all set correctly.

 

[SuperDaveDCF]

From the terms you're using it sounds like it is not an NDPS printer. With NDPS, the printer has its own printer object and is controlled by the NDPS Manager. Drivers for the printer are installed automatically by the NDPS Broker.

Are you sure it is NDPS?

 

[TheLad]

You do not need the Printer, Print Queue or Print Server NDS objects when configuring NDPS printing. All you should have is an NDPS Printer object which when created you should have pointed to the IP address of the printer.

If you are using NDPS in conjunction with a non NDPS Print Queue object, you need to associate the Print Queue with the associated NDPS Printer. -----------------------------------------------------
"It's true, its damn true!"
-----------------------------------------------------

 

[crisc]

Sorry, I interpreted NDPS as Novell Distributed Print Services, which I took to mean utilizing Novell's printing system of Queues, Servers and Objects in the tree. If this is different, then no, we are not using NDPS.
The print server for this queue is assigned correctly. Since the IP address is reachable, I'm going to try mapping to it IP, rather than it's queue, and see if that works.

 

[TheLad]

We are talking about NDPS (Novell Distributed Print Services) but Novell's printing system of Print Queues, Print Servers and Printer Objects in the tree is not NDPS Printing - this is legacy printing. NDPS does not require the legacy objects in order to function.

With NDPS, when you create the NDPS Printer object in your tree, you have the oppertunity of configuring it to point directly to the IP address of the printer. -----------------------------------------------------
"It's true, its damn true!"
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