Network Printer Installation

[BChriscoli]

Hi Guys (and Gals)

First time posting, but have received a lot of help from threads already here, so keep up the excellent work!

I'm found myself in a situation that I'm unable to resolve, and good old Google search has finally let me down.

I've got a situation whereby I need to let our Service Desk uninstall/delete and add/reinstall network printers on our Clustered Print Server, however I need to DENY them the ability to add/remove drivers!

Having gone through Group Policy, I have denied them access to "Load and Unloads Device Drivers" which prevented them from doing so, but also prevented them from adding/removing printers. Each time they tried, it stated they had insufficient permissions, and asked for another login.

I'm trying to figure out whether this is possible to do using just Group Policy and permissions, or whether I'd have to refer to a VB Script to do the job.

Clustered Print Server is Windows 2003 Enterprise, SP2.
Service Desk have elevated privileges, but not Domain Admin.
Printers are accessed using UNC Path of Cluster.

If i've missed any information, I do apologise, and will update as necessary

Any help with suggestions etc would be appreciated.

Kind Regards,

Bryan

 

[Davetoo]

How do you expect them to add a printer, which needs a driver, and deny them the ability to load that driver?

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.

 

[w33mhz]

Well you can first load the print drivers, then your users should be able to add the printers as long as the drivers are already installed.

 

[w33mhz]

Have you tried creating a group policy to add certain printers and appling that policy to the appropriate users?

 

[BChriscoli]

We already have certified drivers installed on the Print Server.
These have been tested etc, and we know to work.

What we dont want to happen is for one of them to install another printer, and then an alternative driver, for example, a PCL6, instead of using the already installed PCL5e.

As I said, this is for the Service Desk to install printers on the Print Server. The client side operation is all automated, and no issues there.

 

[BChriscoli]

*Bump*

Sorry. Just wondered if anyone had any other ideas.

Cheers

B