network or cluster hotels?

[lowradiation]

This is my first hotel setup on a 3300.
I am networking/clustering hotels and the hotel's head office together.
They will have individual PMS's at each hotel.
Calls going to each hotel will have an option for reservations which will route to the head office call center over IP trunks.
They want the same numbering setup for rooms (7+room number) at each hotel, but guest rooms cannot be local DNs.
Because of this I am thinking I cannot create a cluster, but have to use unique primary node IDs for each site instead.
Am I heading in the right direction??

 

[DoubleUT]

The idea is correct exept why do you want to use PNI? The 7+xxx Room number don't need to call eigh other. Just use ARS Digit Dialed entry's to enable to Hotels to dial the numbers at the head office. If you are able to seperate the numbers used for other local services to be not an overlap you will have all available features except Hot Desking and Resiliency. For those two you need a cluster.

 

[bobcheese]

@ doubleUT, low radiation is correct. If in a cluster then he would have to use PNI otherwise you would have a clash of DN's as room 101 on hotel A would be 7101 and 101 on hotel B would also 7101 which we all know cannot happen in a clustered environment.

@ Lowradiation, I have not had that much dealings with installations that require multiple PNI's but from what I read you should still be able to get some of the benefits of a cluster even though you are forced to use PNI's

 

[kwbMitel]

ReNI

Yes PNI will be required if you have conflicting/duplicate extensions
The PNI will have to be dialled by the caller
It might be simpler to have 1 hotel with leading digit 6(or?) instead of 7
The caller needs to know which hotel he is dialing either way.

**********************************************
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[lowradiation]

Thanks for the input guys. I will go with using PNIs
There will eventually be about a dozen plus hotels networked together.
No resiliency is required.
Each hotel will have a reservations option on their auto attendant that will route over IP trunks to head office which has ACD agents set up to take the calls.
Only office/admin users are required to dial other hotels, so I will make my PNI's 101, 102, 103..., and they will just need to know that hotel A is 101 + extension.

 

[LoopyLou]

Just curious why the rooms can't be local DN? Do you mean they can't be in the local directory form? Other then not being able to dial across a cluster I am not aware of any other reason you couldn't make them a local directory number. Does that prevent them having a name?

Sorry to be a pest.

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