Network Issues when configuring Edgewater SBC for IPO 3

[dsm600rr]

Hello all,

I am currently configuring an Edgewater SBC that will register to the carriers router on-site and I keep getting an error in the edgewater config. Any idea what could be causing this error?

Here is the error:

I do not have xxx.xxx.7.96 anywhere else in the programming:

If i change the Subnet mask to 255.255.255.0 it is happy - however the carrier told me the mask is a /29

**Note: The "Default Gateway" IP Address is the carriers on-site router.



ACSS

 

[mattKnight]

Hi,

The error is that the address x.x.7.96 with a 29 bit mask (255.255.255.248) is not a valid host address and so can't be used as the default gateway. X.x.7.96 is the first address of the subnet (where all the host bits are 0 called the network address) and like the broadcast address (all host bits 1) cannot be assigned to device. If you change the name to 24 bit (255.255.255.0) the network address changes to x.x.7.0 and the error goes away, but still won't work.

Long story short. You need to get the carrier to confirm what next hop.address you need to use is. By convention (but sometimes they don't), the provider will be using the first host address for their router try x.x.7.97 - but thats a guess YMMV

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[dsm600rr]

mattKnight: You were absolutely correct. I had to call them again, they gave me the wrong IP Address, it was supposed to be .97 - Star for you.

ACSS

 

[mattKnight]

No problems. My first post in this forum for many many years!

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.