Network drive mapping now identified as LOCAL?

[gillis]

Hello,

An odd situation developed after my technician brought a PC in for Windows update and for other routine maint. issues. We returned the PC to user and she noticed that the previously mapped network drive N:Accounting is now identified in Explorer as Local Disk(N. It stills points to the correct network location however.

Troubleshooting - since the system login script assigns drive mapping, we "disconnected" all mappings and rebooted but it comes back. Further tests show the problem is on her PC - i.e., it doesn't travel with her login on another PC - and - anyone logging in on that PC gets same result.

We updated 8 other terminals in same way and no other exhibited this anomaly.

Any ideas?

Thanks, JGiles

 

[marvhuffaker]

Did something get loaded that assigns a local drive letter? LIke a USB device or somethign?

Marvin Huffaker, MCNE

http://www.redjuju.com

 

[gillis]

Mystery solved...one of my tech's confessed. Symantec A/V wouldn't install the update because tech didn't have Netware access rights to a mapped home directory on the user PC. So he "reassigned" the N:drive to a local drive thinking then it might work. It not only didn't work but created confusion and extra work for those of us who he didn't tell. A lesson there for other technicians - "communication rules"

Sorry for the false alarm but thanks for the reply!

JGiles

 

[sstoppel]

As Stalin once said, "Once is misfortune, twice is coincidence, three times is enemy action.