Network dial up problem, error 721

[basspro]

I have several laptops dialing up to our RAS. I have two laptops that cannot connect. They receive Error 721, PPP authentication error.

All of the laptops are the same manufacturer (IBM Thinkpad) running W2K, service pack 2.

Any leads as to why this problem occurs would be helpful.

 

[tahoe2]

http://support.microsoft.com/default.aspx?scid=KB;en-us;q163111

here is a link to error codes and their meanings, sorry I can't be more helpful.

Corie

 

[basspro]

I have somewhat resolved the problem. It seems that with IBM Thinkpad laptops with an internal Agere modem there are problems with RAS server connections. I have several of the IBM Thinkpads with Lucent internal modems and do not experience any problems.

To date, IBM/Agere has not been able to provide a solution. I got around the issue by installing PCMCIA modems in the two laptops with the Agere modems and am now able to connect to my RAS server.