CallCenterExpertise
Technical User
Hello,
Can anybody tell me what do I need to do in order to have access in my ccma to "Network Consolidated Real-Time Displays"? I have to configure something before?
Right now I can't find any option in real time section about network consolidated RTD, instead of the standard real times option for local site. Any help?
Thanks
Can anybody tell me what do I need to do in order to have access in my ccma to "Network Consolidated Real-Time Displays"? I have to configure something before?
Right now I can't find any option in real time section about network consolidated RTD, instead of the standard real times option for local site. Any help?
Thanks