Network Call Pickup

[sean01]

Hi All,

I have 2x Option 61C's which i am installing in a hospital. For extra resilience they want half of the extensions to go on each machine. The extensions for each room will be split across the 2 systems. e.g. in a room of 4 phones, 2 will be off one 61, and 2 will be off the other. The hospital require that the 4 phones will be able to call pickup each others calls.

The systems are to talk to each other using h323, sig servers etc across a dedicated network.

I know that network call pickup is supported by Nortel over a DPNSS route, but i cannot see anywhere in the documentation that tells me that it is supported/works over IP/MCDN.

Does anybody have the knowledge/experience to say that this feature is available in the way that i am setting up the system??

Thanks for your time,

Sean.

 

[johnpoole]

i've used it between tdm and voip sets and that worked. i had a area bell (analog station) for my nite number, sales personal had voip wireless and did a pick to answer after hours calls.. sounds like it should work, but i would have to test it before i made any claims. very smart company, i've sugested that with customers that worry about down time. not the voip side but fiber remotes between sites

john poole
bellsouth business
columbia,sc

 

[rstew3]

Did you guys ever get an answer to this? I am trying to do the same thing through virtual trunks, but it doesn't seem to work.