Netsheild Autoupdate failed

[fastbike1969]

The clients all work fine.(They all update from the server with no problem)

The server updates from the internet if I choose to manually update.

The problem is it fails when I schedule an automatic update.Below is an example of the info extracted from the logfile:


2/9/2003 10:00 AM Task started. NT AUTHORITY\SYSTEM Automatic DAT Update
2/9/2003 10:00 AM Update NT AUTHORITY\SYSTEM Locating installation and temp directories.
2/9/2003 10:00 AM Update NT AUTHORITY\SYSTEM Initializing the Internet subsystem.
2/9/2003 10:00 AM Update NT AUTHORITY\SYSTEM Establishing an FTP connection to 'ftp.nai.com'.
2/9/2003 10:00 AM Update NT AUTHORITY\SYSTEM Unable to login to the remote system.

 

[AVChap]

Try using a domain account to start the NetShield service. Currently it's using a LocalSystem account.

HTH, AVChap
... my $1 worth of advise, 2cents isn't enough due to inflation

 

[fastbike1969]

Thanks for the help,but I'm not sure if it's a problem with the account because,I was able to get the autoupdate to work by changing the schedule from weekly and changing it to daily.
It worked a couple of times then it failed again.Any more suggestions.
here is the log file:

2/26/2003 5:18 PM Task started. NT AUTHORITY\SYSTE Automatic DAT Update
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM Locating installation and temp directories.
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM Initializing the Internet subsystem.
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM Establishing an FTP connection to 'ftp.nai.com'.
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM Incremental Process Started
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM Incremental Process loading required Libraries
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM Retrieving the update file 'UPDATE.INI'.
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM Retrieving the update file 'DELTA.INI'.
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM Looking for valid incremental files for this installation
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM Incremental Process completed
2/26/2003 5:18 PM Update NT AUTHORITY\SYSTEM The new DAT file is the same version as the existing file.
3/2/2003 10:00 AM Task started.NT AUTHORITY\SYSTEM Automatic DAT Update
3/2/2003 10:00 AM Update NT AUTHORITY\SYSTEM Locating installation and temp directories.
3/2/2003 10:00 AM Update NT AUTHORITY\SYSTEM Initializing the Internet subsystem.
3/2/2003 10:00 AM Update NT AUTHORITY\SYSTEM Establishing an FTP connection to 'ftp.nai.com'.
3/2/2003 10:00 AM Update NT AUTHORITY\SYSTEM Unable to login to the remote system.

Thanks again

 

[AVChap]

If you noticed the account being used is AUTHORITY\SYSTEM (equivalent to SERVER(or DOMAIN)\Account). If you DO NOT SPECIFY an account to use, the AutoUpdate will use a LocalSystem account. Or you can try checking the "Use Logged-in Account" option.

HTH, AVChap
... my $1 worth of advise, 2cents isn't enough due to inflation