Netgear DG824M ADSL Modem Gateway

[garlanj]

After a thunderstorm on Tuesday night (coincidence?) my DG824M doesn't establish a broadband connection or work with any of my networked PCs.
One PC is connected via ethernet cable to the DG824M and the port indicator light on the DG824M is green but flashes on and off all the time. The NIC indicator is red (no flashing). A PC using a netgear USB wireless access point can't contact the network at all. When the DG824M is powered up it goes through its internal checks (orange tick flashes for about 10 seconds) then the ADSL link appears in orange for about a second and then goes out never to reappear. At first I thought it was my phone line but as the network side of things is dead too can anyone suggest a) the problem and b) what tests I can do to check things out.
Thanks

 

[bcastner]

You can try resetting the device to the manufacturer's default settings, then removing power, and re-applying power.

But my best advice is to RMA the device if under warranty. Otherwise replace it.