NetBackup V5.5, Dell Powervault - drives down

[Rby1866]

We are experiencing problems with tape drives going down and then freezing the tapes. We have rotated our tapes out and using new tapes to eliminate the possibility that the problem was being caused by bad or dirty tapes. Has anyone else experienced this or found a resolution to this problem. We are using SDLT tapes, running NetBackup v5.5 on a Dell Powervault 136T.

Ray Bruder
Manager, Computer Operations
Duquesne University
Pittsburgh, PA 15282
(412)396-5775

 

[Stumpr]

most probable cause....drives are not correctly mapped.

DOCUMENTATION: How to troubleshoot frozen media on UNIX and Windows

http://support.veritas.com/docs/249632

Bob Stump
VERITAS
"Ain't it the truth? Ain't it the truth?" Bert Lahr, Wizard of Oz 1939