Netbackup cannot see Exchange mailbox

[haonn]

Dear all,

Please help me with netbackup 6.0 for exchange server 2003.
I installed netbackup on backup server and started with a domain admin account and install netbackup client on exchange server.

When I opened my netbackup client on exchange server, the exchange mailboxes cannot be showed.

Have you ever faced this problem, please help me.
Thanks in advances,

 

[Fredje]

Hi,

You need to specify an account for exchange in the client properties (Windows Client/exchange) (In most case the service account of the netbackup client service)
The account need to have enough rights to open and read all mailboxes content.

Fredje

 

[dennis101]

Have you installed the Licence key for Exchange Server? Then select MS-Exchange-Server as Policy type.

Also, check your backup selection to be as follows:

Microsoft Information Store:\*
c:\
d:\
e:\
f:\
etc
etc

hope this helps?
dennis101

 

[haonn]

Dear,
Thanks for your reply, however I did use backup service account with enterprise admin member and have Exchange Full Administrator, configure netbackup as symantec guide (please see this link for what I have done -

http://seer.entsupport.symantec.com/docs/245184.htm)but

that can help. Please help, your prompt action is highly appreciate. Thanks so much.