netbackup can backup to DSU not tape tape media

[HAOP6314]

I am working at a small firm with Veritas Netbackup 7.0 running under Windows.

Previous administrator had setup all netbackup policies to backup data to disk storage. With disaster recovery requirement, I setup an addition media server with LTO4 tape library.

Netbackup 7.0 environment running under Windows:
Server: Backup01 is master server and media server with DSU attached.
Server: Backup02 is new media server with LTO4 tape library attached as backup02-hcart-robot-tld-0.

A backup policy if backup to disk-storage-unit, if can run successfully.If I change the same policy to backup to LTO4 media, it failed error 159 – netbackup license or error 59 – access to the client was not allowed.

How do I change policy backup to tape media?

 

[HAOP6314]

More Info:

The same policy to DSU, it backup successfully.
For most clients just can't recognize the LTO4 tape library is attached to new media server - backup02

Is any way to verify that I have tape library configured correctly in Netbackup ?


Attached more job details
------------------------------------------------

Status 59: access to the client was not allowed

Storage unit: backup02-hcart-robot-tld-0
Media server: backup02
Transport Type: LAN

6/3/2010 2:33:28 PM - requesting resource backup02-hcart-robot-tld-0
6/3/2010 2:33:28 PM - requesting resource backup01.NBU_CLIENT.MAXJOBS.bsqlinf01
6/3/2010 2:33:28 PM - requesting resource backup01.NBU_POLICY.MAXJOBS.win-sql-bsqlinf01-sourceone
6/3/2010 2:33:28 PM - granted resource backup01.NBU_CLIENT.MAXJOBS.bsqlinf01
6/3/2010 2:33:28 PM - granted resource backup01.NBU_POLICY.MAXJOBS.win-sql-bsqlinf01-sourceone
6/3/2010 2:33:28 PM - granted resource backup02-hcart-robot-tld-0
6/3/2010 2:33:28 PM - estimated 0 Kbytes needed
6/3/2010 2:33:30 PM - started process bpbrm (1716)
6/3/2010 2:33:32 PM - Error bpbrm(pid=1716) bpcd on bsqlinf01 exited with status 59: access to the client was not allowed
6/3/2010 2:33:32 PM - Error bpbrm(pid=1716) cannot send mail to sa@mysupply.com
6/3/2010 2:33:33 PM - end writing
access to the client was not allowed(59)

------------------------------------------------

Status 159: licensed use has been exceeded
Storage unit:
Media server:
Transport Type:

6/4/2010 1:31:30 AM - requesting resource backup02-hcart-robot-tld-0
6/4/2010 1:31:30 AM - requesting resource backup01.NBU_CLIENT.MAXJOBS.richmt500
6/4/2010 1:31:30 AM - requesting resource backup01.NBU_POLICY.MAXJOBS.Test2RMLP
6/4/2010 1:31:30 AM - Error nbjm(pid=4052) NBU status: 159, EMM status: Server is not licensed for Remote Client Option
licensed use has been exceeded(159)

 

[jhulbe]

Firewall ports opened?

bp.conf or system registry file correct? Master and media servers are listed?

 

[HAOP6314]

Thank you for your help first.


I don't think firewall ports are related to issue I have - The same policy can run backup to disk storage unit without issue.


Under Netbackup administration console's Host Properties
Master Servers - backup01
Media servers -
backup01 (for DSU)
backup02 (for tape library)

But what's each client host properties for servers
Should it be

Master Servers - backup01
Media servers - backup01 and backup02 ???

I just found out that I have inconsistent values for client host's servers properties.

 

[HAOP6314]

Issued resolved by adding "Remote Client option" license key to backup02.

Thanks for help.