Netbackup 4.5 DC + Terminal Services + Blue Screen

[mtaburada]

Hi!

We were running 3.4.1 but upgraded last week to 4.5 OS was up to SP2 and terminal services (not through Citrix) was fine and dandy. After the 4.5 upgrade, everytime I login into the server using Terminal services (which I have been doing for a long time under 3.4.1) I will get a "Blue Screen of Death".

It errors out on Stop 1e on Win32K.sys. Has any have any experiences as this? Any solution(s)? SP4 is not an option for now.

Thanks.

 

[mtaburada]

Addemdum:
To make this run, you have to stop all netbackup services, login using terminal services and then re-start the netbackup services. The actual error is below:

*** STOP: 0x0000001E (0xC0000005,0xA000AEAC, 0x00000000, 0x00000008) KMODE_EXCEPTION_NOT_HANDLED

*** Address A000AEAC base at A0000000, Datestamp 3cdb4146 - Win32K.sys