this driving me nuts!
environment:
dev box: win2k, iis5, crystal 9 connector
production box, win2k, iis 5, crystal 9 connector
crystal reports server: crystal ce 9, win2k
our web application has been working fine until a week ago when it broke with the following error:
Event Type: Error
Event Source: Crystal_WebConnector
Event Category: (15)
Event ID: 34400
Date: 1/4/2005
Time: 4:34:54 PM
User: N/A
Computer: WBWEB30
Description:
The description for Event ID ( 34400 ) in Source ( Crystal_WebConnector ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: assert failure in file (Y:\backend\WebAppServer\wsconnector\src\isapi\workerpool.cpp) at line 71. (false : Request failed with code 4 and error message Error: Failure to log in using NT Single Sign-on.)..
the funny thing is that if we point the same application on the dev box to the production crystal reports server. it works!! but from the production web server it gives the above error. also, if i go and log on to the crystal console through the web interface then try the application from the production server it works tooo!!!
so there has to be something that change on the production web server that caused this hair-ripping. mind boglling problem.. does that has to do with authentication delegation from web server that has the connector to the crystal server.!! any enlightning ideas would be greatttllyy appreciated
environment:
dev box: win2k, iis5, crystal 9 connector
production box, win2k, iis 5, crystal 9 connector
crystal reports server: crystal ce 9, win2k
our web application has been working fine until a week ago when it broke with the following error:
Event Type: Error
Event Source: Crystal_WebConnector
Event Category: (15)
Event ID: 34400
Date: 1/4/2005
Time: 4:34:54 PM
User: N/A
Computer: WBWEB30
Description:
The description for Event ID ( 34400 ) in Source ( Crystal_WebConnector ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: assert failure in file (Y:\backend\WebAppServer\wsconnector\src\isapi\workerpool.cpp) at line 71. (false : Request failed with code 4 and error message Error: Failure to log in using NT Single Sign-on.)..
the funny thing is that if we point the same application on the dev box to the production crystal reports server. it works!! but from the production web server it gives the above error. also, if i go and log on to the crystal console through the web interface then try the application from the production server it works tooo!!!
so there has to be something that change on the production web server that caused this hair-ripping. mind boglling problem.. does that has to do with authentication delegation from web server that has the connector to the crystal server.!! any enlightning ideas would be greatttllyy appreciated