...appearance on MLX-10D set. Here is how the buttons are configured...
619-xxx-xxxx audix
619-xxx-xxxx do not disturb
619-xxx-xxxx blank key
ring ext. # blank key
voice ext. # blank key
The shared line above the ring extension # is the main dial-in line that has the auto attendant associated with it. At one workstation, the employee is getting one ring on his set prior to the calls hitting the auto attendant. Should he make sure the red light is lit on that button, get dialtone and press *35 to change it to "no ring" or does this programming change have to occur in SPM?
Any assistance would be greatly appreciated.
619-xxx-xxxx audix
619-xxx-xxxx do not disturb
619-xxx-xxxx blank key
ring ext. # blank key
voice ext. # blank key
The shared line above the ring extension # is the main dial-in line that has the auto attendant associated with it. At one workstation, the employee is getting one ring on his set prior to the calls hitting the auto attendant. Should he make sure the red light is lit on that button, get dialtone and press *35 to change it to "no ring" or does this programming change have to occur in SPM?
Any assistance would be greatly appreciated.