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Need to get rid of horizontal scroll bar..how to???

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fiuPikeOY

fiuPikeOY

Programmer
Jun 14, 2004
143
US
Hello,

I have a frame set, and the center file is showing up both horizontal and vertical scroll bars. The content is way smaller than the size of the pop up where the frameset lives. I already tried setting the scroll=auto, and nothing. What can I do? Can I force it to only scroll up and down with CSS?

thanks in advance
 
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In IE you can by setting overflow-x and overflow-y with your css. But those are IE extensions not proper css syntax. If you want us to give you more information, you'll have to show us more of your code.
 
Upvote 0 Downvote
I tried this and it still didn't work

body {
background-image: url(pics/bgTile.gif);
margin-left: 0px;
margin-top: 0px;
margin-right: 0px;
margin-bottom: 0px;
overflow-y: auto;
overflow-x: hidden;
}
 
Upvote 0 Downvote
Sounds to me like the content of the center frame is misconfigured and is causing the content to be wider than the frame. How about a link to the page or the code of the center frame.

There's always a better way. The fun is trying to find it!
 
Upvote 0 Downvote
Ok I've tried that overflow css already, and it still doesn't work

I'm going to post the code to the whole center frame here. It's rather large, but maybe you can copy/paste into your editor and probably see what's going on.

Thanks for looking into this

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "<html xmlns="<head>
<title>Contingency Quiz 2004</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<style type="text/css">
<!--
body {
background-image: url(pics/bgTile.gif);
margin-left: 0px;
margin-top: 0px;
margin-right: 0px;
margin-bottom: 0px;
overflow:scroll;
}
-->
</style>
<link href="styles.css" rel="stylesheet" type="text/css" />
<style type="text/css">
<!--
.style1 {color: #2F4F4F}
.style2 {color: #FF0000}
-->
</style>
<script language="JavaScript" type="text/JavaScript">
<!--
function MM_findObj(n, d) { //v4.01
var p,i,x; if(!d) d=document; if((p=n.indexOf("?"))>0&&parent.frames.length) {
d=parent.frames[n.substring(p+1)].document; n=n.substring(0,p);}
if(!(x=d[n])&&d.all) x=d.all[n]; for (i=0;!x&&i<d.forms.length;i++) x=d.forms[n];
for(i=0;!x&&d.layers&&i<d.layers.length;i++) x=MM_findObj(n,d.layers.document);
if(!x && d.getElementById) x=d.getElementById(n); return x;
}

function MM_validateForm() { //v4.0
var i,p,q,nm,test,num,min,max,errors='',args=MM_validateForm.arguments;
for (i=0; i<(args.length-2); i+=3) { test=args[i+2]; val=MM_findObj(args);
if (val) { nm=val.name; if ((val=val.value)!="") {
if (test.indexOf('isEmail')!=-1) { p=val.indexOf('@');
if (p<1 || p==(val.length-1)) errors+='- '+nm+' must contain an e-mail address.\n';
} else if (test!='R') { num = parseFloat(val);
if (isNaN(val)) errors+='- '+nm+' must contain a number.\n';
if (test.indexOf('inRange') != -1) { p=test.indexOf(':');
min=test.substring(8,p); max=test.substring(p+1);
if (num<min || max<num) errors+='- '+nm+' must contain a number between '+min+' and '+max+'.\n';
} } } else if (test.charAt(0) == 'R') errors += '- '+nm+' is required.\n'; }
} if (errors) alert('The following error(s) occurred:\n'+errors);
document.MM_returnValue = (errors == '');
}
//-->
</script>
</head>

<body>
<form action="Quiz2004Processor.cfm" method="POST" name="frm_quiz" id="frm_quiz">
<table width="700" border="0" align="center" cellpadding="0" cellspacing="0">
<tr align="left" valign="middle" bgcolor="2F4F4F">
<td colspan="2"><span class="style1">x</span></td>
</tr>
<tr align="center" valign="middle" bgcolor="2F4F4F">
<td height="30" colspan="2"><h2><img src="pics/title2004.jpg" width="487" height="43" /></h2></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr bgcolor="#DBDDA5">
<td colspan="2"><p>Please answer the questions below to the best of your knowledge by clicking on the radio button next to the choice that you see as the best response.</p>
<p>(*) indicates a required field </p></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr bgcolor="#A7A7A7">
<td>First Name </td>
<td>Last Name </td>
</tr>
<tr>
<td width="276" bgcolor="DBDDA5"><input name="firstName" type="text" id="firstName" />
*
<!--- <cfif IsDefined("Session.noFirstName") AND #Session.noFirstName# EQ true>
<span class="style2">&lt;--required field</span>
</cfif>---></td>
<td width="424" bgcolor="DBDDA5"><input name="lastName" type="text" id="lastName" />
*
<!---<cfif IsDefined("Session.noLastName") AND #Session.noLastName# EQ true>
<span class="style2">&lt;--required field</span>
</cfif>--->
</td>
</tr>
<tr>
<td bgcolor="#A7A7A7">Your SLID</td>
<td bgcolor="#A7A7A7">Supervisor's Name </td>
</tr>
<tr>
<td bgcolor="DBDDA5"><input name="SLID" type="text" class="SLID" id="SLID" />
* </td>
<td bgcolor="DBDDA5"><input name="supName" type="text" id="supName" />
* </td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q1</h1></td>
<td width="89%" bgcolor="#A7A7A7"> What application is used by the Care Center to communicate service interruptions to Power Systems? </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A1</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question01" value="0" />
CAST

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question01" value="0" />
CASW

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question01" value="0" />
SOSW

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question01" value="5" />
TRBO

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q2</h1></td>
<td width="89%" bgcolor="#A7A7A7"> What icon stores information that comes directly from Power Systems about the service interruption affecting a customer such as number of customers without power, cause of outage (if available), and status of the ticket?</td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A2</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question02" value="5" />
Advise Customer

</label></td>
<td><img src="pics/advise.jpg" width="43" height="43" /></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question02" value="0" />
Disaster Recovery

</label></td>
<td><img src="pics/disasterRecovery.jpg" width="45" height="44" /></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question01" value="0" />
CAST

</label></td>
<td><img src="pics/cast.jpg" width="43" height="43" /></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question02" value="0" />
Status

</label></td>
<td><img src="pics/status.jpg" width="44" height="42" /></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q3</h1></td>
<td width="89%" bgcolor="#A7A7A7"> What status would you select if a customer were calling to report that a section of the house or business is without power, or whether equipment or appliances are not working properly? </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A3</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question03" value="0" />
All power out

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question03" value="0" />
No power out </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question03" value="5" />
Some power out

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q4</h1></td>
<td width="89%" bgcolor="#A7A7A7"> The Storm Icon: </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A4</h1></td>
<td bgcolor="E5E5E5"><table width="522">
<tr>
<td width="514"><label>
<input type="radio" name="question04" value="0" />
Is used when ITR/ETR is not available

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question04" value="0" />
Is used during severe emergency conditions with restoration information

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question04" value="0" />
Appears in red when information is activated

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question04" value="5" />
All of the above

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q5</h1></td>
<td width="89%" bgcolor="#A7A7A7"> Mr. McWhorter is calling back because his power has not been restored. According to the Existing/Previous Ticket information below, how many other times has Mr. Mcwhorter called and what was the initial ITR? </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A5</h1></td>
<td bgcolor="E5E5E5"><table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="32%"><table width="200">
<tr>
<td><label>
<input type="radio" name="question05" value="0" />
3 / ITR 2:34 p.m. </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question05" value="0" />
48 / ITR 2:34 p.m. </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question05" value="5" />
1 / ITR Shutdown </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question05" value="0" />
2 / ITR Shutdown </label></td>
</tr>
</table></td>
<td width="68%" align="center"><img src="pics/q5Screen.jpg" width="379" height="367" /></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q6</h1></td>
<td width="89%" bgcolor="#A7A7A7"> When does the ITR become an ETR? </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A6</h1></td>
<td bgcolor="E5E5E5"><table width="610">
<tr>
<td width="602"><label>
<input type="radio" name="question06" value="0" />
ITR never turns into ETR

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question06" value="0" />
When the ITR timeframe has expired

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question06" value="5" />
After a restoration specialist has determined that the Service Center would need to fix the problem

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question06" value="0" />
After the customer calls back the second time

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q7</h1></td>
<td width="89%" bgcolor="#A7A7A7"> Mr. Wilson is calling to report that all of his power is out. What estimate can you provide Mr. Wilson as to when his power will be restored? </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A7</h1></td>
<td bgcolor="E5E5E5"><table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="40%"><table width="210">
<tr>
<td width="20"><label>
<input type="radio" name="question07" value="0" />
</label></td>
<td width="216">Approximately 3:00 p.m. </td>
</tr>
<tr>
<td><label>
<input type="radio" name="question07" value="5" />
</label></td>
<td>Approximately 4:45 p.m. </td>
</tr>
<tr>
<td><label>
<input type="radio" name="question07" value="0" />
</label></td>
<td>Exactly 3 hours </td>
</tr>
<tr>
<td valign="top"><label>
<input type="radio" name="question07" value="0" />
</label></td>
<td>There is no estimate time available </td>
</tr>
</table></td>
<td width="60%"><img src="pics/q7Screen.jpg" width="411" height="321" /></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q8</h1></td>
<td width="89%" bgcolor="#A7A7A7"> ITR and ETR are <strong>always </strong>available for an affected area immediately after a storm. </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A8</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question08" value="0" />
True

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question08" value="5" />
False</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q9</h1></td>
<td width="89%" bgcolor="#A7A7A7"> Ms. Howard was calling to question when her power would be back on. You have provided the customer with the existing or previous ticket information along with advise script that is available. The final step to complete this call is to: </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A9</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question09" value="0" />
Cancel the ticket

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question09" value="0" />
CCAD the account

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question09" value="5" />
Submit the ticket

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question09" value="0" />
Enter a CAST

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q10</h1></td>
<td width="89%" bgcolor="#A7A7A7"> Officer Rogers calls FPL to report an accident on 67th Avenue. and Bird Road, that knocked down an FPL pole. What is the first thing you need to ask Officer Rogers? </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A10</h1></td>
<td bgcolor="E5E5E5"><table width="329">
<tr>
<td width="321"><label>
<input type="radio" name="question10" value="0" />
What city are you calling from?

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question10" value="0" />
Is it raining in that location?

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question10" value="5" />
Has anyone been injured?

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question10" value="0" />
What is your badge number?

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q11</h1></td>
<td width="89%" bgcolor="#A7A7A7"> A condition that requires immediate attention would appear in the trouble window in what color? </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A11</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question11" value="0" />
Yellow

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question11" value="5" />
Red

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question11" value="0" />
Black

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question11" value="0" />
Orange

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q12</h1></td>
<td width="89%" bgcolor="#A7A7A7"> Based on the Advise window below, How many customers were affected by this outage? </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A12</h1></td>
<td bgcolor="E5E5E5"><table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="12%"><table width="63">
<tr>
<td width="63"><label>
<input type="radio" name="question12" value="0" />
36 </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question12" value="0" />
40 </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question12" value="5" />
3757 </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question12" value="0" />
160 </label></td>
</tr>
</table></td>
<td width="88%" align="center"><img src="pics/q12Screen.jpg" width="486" height="289" /></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q13</h1></td>
<td width="89%" bgcolor="#A7A7A7"> Mr. Vargas has called to report that his power is out. While reporting the outage he mentions to you that this is not the first time this occurs, his power has been interrupted 5 times during the last 2 months. It seems every time it rains, and there is a little wind his lights seem to go off. You have issued an All Power Out ticket. What must you also do?</td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A13</h1></td>
<td bgcolor="E5E5E5"><table width="445">
<tr>
<td width="437"><label>
<input type="radio" name="question13" value="0" />
Enter a CAST

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question13" value="0" />
Note CCAD

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question13" value="5" />
Issue a report of frequent outage

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question13" value="0" />
Issue an SLTR

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q14</h1></td>
<td width="89%" bgcolor="#A7A7A7"> Officer Jones is calling to report a pole that has been hit by a car on the corner of Flagler Street. &amp; 87th Avenue. No one has been injured so you can enter the Trouble ticket. What information can be omitted from the TLOC ticket? </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A14</h1></td>
<td bgcolor="E5E5E5"><table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="23%"><table width="149">
<tr>
<td width="141"><label>
<input type="radio" name="question14" value="0" />
Trbl Location </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question14" value="0" />
Reported by </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question14" value="0" />
Contact Number </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question14" value="5" />
None of the Above </label></td>
</tr>
</table></td>
<td width="77%"><img src="pics/q14Screen.jpg" width="468" height="252" /></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q15</h1></td>
<td width="89%" bgcolor="#A7A7A7"> What icon will provide general or area specific information to advise a customer after a storm?</td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A15</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question15" value="0" />
Advise Customer

</label></td>
<td><img src="pics/advise.jpg" width="43" height="43" /></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question15" value="5" />
Disaster Recovery

</label></td>
<td><img src="pics/disasterRecovery.jpg" width="45" height="44" /></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question15" value="0" />
CAST

</label></td>
<td><img src="pics/cast.jpg" width="43" height="43" /></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question15" value="0" />
Status

</label></td>
<td><img src="pics/status.jpg" width="44" height="42" /></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q16</h1></td>
<td width="89%" bgcolor="#A7A7A7"> The ___________________ area is used to enter information to assist the dispatcher in locating trouble conditions.</td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A16</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question16" value="0" />
Customer

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question16" value="5" />
Customer Remarks

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question16" value="0" />
Existing/Previous Ticket

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question16" value="0" />
Status

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q17</h1></td>
<td width="89%" bgcolor="#A7A7A7"> If a customer calls to report that he or she does not have electricity throughout the entire house or business, he or she is reporting a/an ____________ ticket. </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A17</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question17" value="0" />
Some Power Out

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question17" value="5" />
All Power Out </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question17" value="0" />
No Power Out

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q18</h1></td>
<td width="89%" bgcolor="#A7A7A7"> Updating the contact telephone number in the TRBO application will update the Bill Account phone number on record. </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A18</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question18" value="0" />
True

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question18" value="5" />
False</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q19</h1></td>
<td width="89%" bgcolor="#A7A7A7"> _________________________ shows the customer that we understand and appreciate his or her situation or feelings and are sensitive to his or her needs. </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A19</h1></td>
<td bgcolor="E5E5E5"><table width="200">
<tr>
<td><label>
<input type="radio" name="question19" value="0" />
Highlight the positive

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question19" value="5" />
Demonstrating awareness

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question19" value="0" />
Apologizing

</label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question19" value="0" />
Probable feelings

</label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><table width="100%" border="0" cellspacing="2" cellpadding="2">
<tr>
<td width="11%" align="center" bgcolor="DBDDA5"><h1>Q20</h1></td>
<td width="89%" bgcolor="#A7A7A7"> All of the following are examples of highlighting the positive, except: </td>
</tr>
<tr>
<td align="center" bgcolor="#A7A7A7"><h1>A20</h1></td>
<td bgcolor="E5E5E5"><table width="613">
<tr>
<td width="605"><label>
<input type="radio" name="question20" value="5" />
"Thank you for being impatient." </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question20" value="0" />
"I appreciate your humor." </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question20" value="0" />
"Thank you for providing detailed information on the location of the wire." </label></td>
</tr>
<tr>
<td><label>
<input type="radio" name="question20" value="0" />
"I will be happy to help you with that." </label></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
<tr>
<td colspan="2"><input name="Submit" type="submit" onclick="MM_validateForm('firstName','','R','lastName','','R','SLID','','R','supName','','R');return document.MM_returnValue" value="Submit" />
<input type="reset" name="Submit2" value="Clear" /></td>
</tr>
<tr>
<td colspan="2"><input type="hidden" name="MM_InsertRecord" value="frm_quiz" /></td>
</tr>
<tr align="center" bgcolor="#DBDDA5">
<td colspan="2"><img src="pics/cstLogo.jpg" width="109" height="35" /></td>
</tr>
<tr>
<td colspan="2">&nbsp;</td>
</tr>
</table>
</form>
</body>
</html>
 
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Erm.... thanks for that.

I'd actually query your initial statement:
...the center file is showing up both horizontal and vertical scroll bars. The content is way smaller than the size of the pop up
Click to expand...
The browser doesn't put scrollbars in for fun - the content must be wider than the available window. How wide are you making the frame in the frameset? The HTML you've posted appears to be 700 pixels wide:
Code: 
<table width="700" border="0" align="center" cellpadding="0" cellspacing="0">
So your frame has to be at least that wide. But you also need to allow for the width of the vertical scroll bar (which is probably what you've forgotten). Allow 20 pixels or so for this (experiment!) and you should be OK. Better still, change that table attribute to [tt]width="100%"[/tt] and it will arrange the content to fill the available width.

Incidentally, you can use CSS to avoid all those dozens of tables - see
-- Chris Hunt
 
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