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Need to configure Bcms on CM

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Avayacoolstuff

Avayacoolstuff

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Jan 31, 2019
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Hi guys, i just created a skill on CM, now to that hunt group I want to Monitor BCMS to see how many agents logged in. To see the monitoring how do I need to configure to view this command monitor bCMS skill ?
 
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Page 2 of the hunt group form is where you'll need to set the Measured field to internal (or both if you have CMS). After that you should be able to use the 'monitor bcms skill' command as well as 'list bcms skill' for historical stats.
 
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