Need storage options/opinions

[Johnthephoneguy]

I have an Option 81C with Call Pilot 4.2 there.

Our lawyers want the ability to save voicemail messages for 1 year.

What choices/options do we have to make that as easy as possible? I know we can back up the info but retrieving from a backup is not an easy task that they could do themselves.

Anyone got a great idea?

Thanks!

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[yyrkroon]

DTM and save the msg as wave files - enduser responsible for their own msges

or

archive users daily to network/tape and store those for 1 yr.

 

[Johnthephoneguy]

That would be perfect but I forgot I cannot put the CP on our network (its a bank and they are screwy when it comes to what is allowed and not allowed on the network)

Any other good ideas?

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[GHTROUT]

I bet they'd like to record calls too. You could just give them all one of these and let them save the messages and record the calls they choose.

http://www.algosolutions.com/products/call-recording-desktop/4102/index.html

Not the most easy to centrally manage solution, but it is a possibility if there are a reasonable number of lawyers.


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