Need Help.

[Netstudent]

Hello everyone, I'm new here and I just signed up because we just turned into a NOrtel shop. I am very frequent over at techexams.net, so I will probably be rather frequent member here as well.

Brand New 5510-24T out of the box will not boot. It gets hung here:

Booting...

Testing Memory...............................

Starting..

Ethernet Routing Switch 5510-24T

Hardware Rev : 4

CPU CLOCK :266000000
Resets: 18.
Initializing Flash..
Reading MAC Address..
MAC Address: 00:1A:8F:A8:98:00
Initializing Switch CBs


>> Break Recognized - Wait..
PCI unit 0: Dev 0x5670, Rev 0x02, Chip BCM5670_A1, Driver BCM5670_A0
PCI unit 1: Dev 0x5690, Rev 0x03, Chip BCM5690_A2, Driver BCM5690_A0
PCI unit 2: Dev 0x5690, Rev 0x03, Chip BCM5690_A2, Driver BCM5690_A0
Attaching SOC unit 0... PCI device BCM5670_A1 attached as unit 0.
Attaching SOC unit 1... PCI device BCM5690_A2 attached as unit 1.
Attaching SOC unit 2... PCI device BCM5690_A2 attached as unit 2.


I tried a ctrl-C but nothing. Any thoughts? I'm a cisco guy so I haven't had much time on Nortel gear.

 

[biv343]

If pressing Control-C at the "diagnostics" prompt doesn't do anything, then my guess is you've got a bad switch. You should be able to load agent code and/or initialize the flash in the diags menu. If you don't get those options, then I'd call your vendor and have them open a RMA and get you a replacement.