I have a friend whose business just burnt down and his elite 48 was not in the building that burnt down. But when the building burnt down for some reason the sytem reset everything co lines, ext's, etc., etc. And now the only local NEC Dealers are wanting to charge him 89.99 for a programming manual and 99.99 for a feature manual. If anyone can send me a manual by email by mail anyhting I would be greatly appreciated or if anyone would help me with the programming I would be appreciative to. Thanx