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Need help with problem exporting audio on BCM 1000e/CP 2.5

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Nimor

Nimor

IS-IT--Management
Sep 22, 2005
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I have a BCM 1000e, with CallPilot 2.5 installed. I am trying to export from a CCR tree in either native or .wav files. I go through the process, and the file is created in both cases, but the files are of 0kb in size. The recording has been made, and I can listen to it from my set.

If you need more information to help, I'll be glad to provide; however I am not a telephony tech, so please speak BCM for dummies :)
 
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