Need help with Error: message

[Tralfaz7698]

I am trying to put some wait time in to my Wait_Loop and keep getting the error
"Line 24: Critical error: WAIT - Scripts cannot begin with this command Please choose a different command as the first command in the script.
Total: 1 critical error(s) , 0 error(s) , 0 warning(s) , 0 suggestion(s). "

Example of wait loop below:

SECTION WaitLoop

IF NOT QUEUED THEN
IF NOT OUT OF SERVICE cmp_ivr_ivrP1_sk THEN
QUEUE TO SKILLSET cmp_ivr_ivrP1_sk
WAIT 2

IF NOT OUT OF SERVICE cmp_ivr_ivrP2_sk THEN
QUEUE TO SKILLSET cmp_ivr_ivrP2_sk
WAIT 2
END IF
END IF
END IF

WAIT 30

EXECUTE WaitLoop

Suggestions appreciated,

Mark

 

[cgilmer]

I would think you are getting this error because the only command that will always execute is "wait 30".

If this is your entire script and you have a music route defined you could just add Give MUSIC XX and that should fix the problem. I would suggest putting the give music outside the loop though so it didn't issue the command every 30 seconds.

 

[Tralfaz7698]

I should have been more clear in my post, I only pasted in the wait loop part of my script, the rest works fine.

Mark

 

[kprintz]

I could be wrong but I think the error is caused by the name you are using for your loop; "waitloop". Wait has a specific meaning. Try renaming your loop to something else like "theloop".

 

[yyrkroon]

Line 24: Critical error: WAIT - Scripts cannot begin with this command Please choose a different command as the first command in the script.


What's the command that's on line 24 and what are the preceeding 23 lines?

 

[Tralfaz7698]

I find that if I insert a GIVE RAN xx or GIVE RINGBACK before the WAIT 30 it doesn't give me the error message, I guess it wants to do something then wait. Another interesting feature.

Thanks for the ideas.

 

[TheWorkingMan]

I would try to copy this script and make a new one. Name the new script something else. Then try to validate it, see what happens. I have seen this before on older systems that had many changes made to the scripts. Let us know what happens!

TWM