I have several issues and questions:
When I do a customer lookup on the FOH I can pull up a customer with their name but when I try by phone number I get an "invalid character" error message. I try inputting the number alone and with the area code.
In the BOH I set the option to pull up the last 5 orders from customers. Its my understanding that when you do a customer lookup the last order they had should come up automatically? Its not happening, should it?
thanks!
When I do a customer lookup on the FOH I can pull up a customer with their name but when I try by phone number I get an "invalid character" error message. I try inputting the number alone and with the area code.
In the BOH I set the option to pull up the last 5 orders from customers. Its my understanding that when you do a customer lookup the last order they had should come up automatically? Its not happening, should it?
thanks!