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Need help understanding a Mailer Deamon Message.

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jimi33

Technical User
Oct 9, 2002
26
US
An outside company was trying to send an email to a few people in our company. The email failed and they were sent the following error message. At times we have problems sending them emails as well. Usually take a long time....Any help would be appriciated.

**********************************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**********************************************

The original message was received at Mon, 14 Oct 2002 12:28:19 -0400 (EDT)
from usuwzcmsxhub01.usuwb.yyyyyyyy.net

----- The following addresses had transient non-fatal errors -----
<EFrazer@xxxxx.com>
<ggaillard@xxxxx.com>
<jbush@xxxxx.com>
<mieropoli@xxxxx.com>
<wbass@xxxxx.com>

----- Transcript of session follows -----
<EFrazer@xxxxx.com>,<ggaillard@xxxxx.com>,<jbush@xxxxx.com>,<mieropoli@xxxxx.com>,<wbass@xxxxx.com>... Deferred: Connection refused by
apsn15.ukap.yyyyyyyyy.net.
Warning: message still undelivered after 1 hour
Will keep trying until message is 3 days old
 
1) PersonA sent mail through ServerA to PersonB at ServerB
2) ServerA Accepted the mail from PersonA then attempted to connect to ServerB to give it the mail
3) upon connection from ServerA to ServerB, ServerB refused the connection (most likely a NAT or Route problem).
4) ServerA then replies to PersonA and says &quot;I attempted to send the mail, it was refused, but I'll try again in an hour&quot;.

The way to test to see if this is a problem w/ ServerB is to pop up Run and put in &quot;Telnet Server_B_Address 25&quot; and see if it connects. If it does not then there is a problem w/ ServerB. I hope this helps. ~Jeffrey A. Ellman
The Computer Management Group, Inc
* jeff@tcmgnet.com
 
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