Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Need help setting up ACD with dbc4223 phone and license.

Status
Not open for further replies.

IONCP

Technical User
Nov 20, 2016
21
BN
Dear All,

Anyone know if Mx-one can create ACD group without using any 3rd parties application such as solidus eCare ? currently i do have 8 available ACD licenses, But not sure where i should start to do the Programming.

Do i create a Data Extension ? and is it possible to create an ACD with the current license and get the member/agents to log in and out from Digital Phone ?

kindly advise

Thanks in Advance
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top