Need help installing firmware on Nortel 1230 sets for Avaya IP Office

[AlaskanPolarBear]

This customer is replacing a junked BCM50 with an Avaya IP office, I'm using the old Nortel 1230 phones. I can't seem to figure out how to load the new firmware in them. I have looked on Avaya's site and it isn't much help.

Any ideas???

 

[tlpeter]

This is from the tech bulletin for 6.1

2.4.3. Enable 12xx Telephone on IP Office
NOTE:
• New 1220/1230 IP sets should have latest BCM6.0 level Unistim and
initially loads up BootC upon Power up.
• 1220/1230 IP sets previously used in BCM will require Unistim FW
upgrade to BCM6.0 level and will need to load BootC (by pressing 2 and
UP key upon Power up.

Connect 12xx Telephone Using DHCP
This is similar to the 11xx, but you first need to manually configure the IPOffice/HTTP
Server address.
• Connect the 12xx telephone into a PoE port.
• Set DHCP option on the terminal
• The phone will boot and ask if you want Manual Configuration?
• Press the 4 buttons under the LCD left to right one after the other :
o OK Auto BkSpc Clear
• It will display DHCP 0=N 1=Y
• Select 1 for DHCP
• Use the Scroll down key to get to “Provision Server”
• It will display “0.0.0.0” – press the backspace key to clear then populate using
the IP Address of the IP Office (e.g. 192.168.43.1)
• Press “OK”
• Displays DNS – Press “OK”
• Press “Apply”
• The Phone will reboot and update the IP Phone with SIP FW configuration
derived from the IP Office.
• It will now go through the process to load files the same as the 11xx as
described above.
Connect 12xx Telephone Using Non- DHCP

• Connect the 12xx telephone into a PoE port.
• Set Manual option on the terminal
• The phone will boot and ask if you want Manual Configuration?
• Press the 4 buttons under the LCD left to right one after the other :
o OK Auto BkSpc Clear
• It will display DHCP 0=N 1=Y
• Press the “Auto” key – to show the list of features that enable automatically.
• Scroll down to DHCP Enable
• Deselect the check box by pressing the “Man” soft key
• Scroll down to get to “12. Provision Server”
• Deselect the check box by pressing the “Man” soft key
• Press the “Cfg” button
• DCHP y/n displayed
• Select DHCP = 0 (for No)

Provisioning required settings on the terminal
• Populate : Set IP address, NetMask and gateway values as appropriate
to your network
• (e.g. Set IP = 192.168.43.114, NetMask = 255.255.255.0,
Gateway=192.168.1.1)
• Navigate down to Provision Server
• Populate IPO’s IP address (e.g.192.168.43.1)
• Press “OK”
• Displays DNS – Press “OK”
• Press “Apply”
• The Phone will reboot and update the IP Phone with SIP FW configuration
derived from the IP Office.
• It will now go through the process to load files the same as the 11xx as
described above.



BAZINGA!

I'm not insane, my mother had me tested!

 

[AlaskanPolarBear]

Thanks, that worked great!


Now if I could just get the $%&# phone to login!

 

[madwok]

I would set Auto-create Extn/User on - System - Registrar if you don't want to manually add then SIP ext

 

[norstarboy125]

alaskanpolarbear you said the customer is replacing a junked BCM 50,Is it no longer working at all or just old? Just curious on what exactly you meant by junked.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[AlaskanPolarBear]

Yes, after a power outage it appears that the hard drive is bad. It was one of three BCM50s that I take care of in town that died this week, we had two extended power outages. $$$$