Hello...
Had to perform a complete re-installation of Windows 7 Pro. Afterward, I installed Illustrator CS3 form the original disk. So...when I attempt to open the program...& type in the product serial #...the dialog attempts first to activate online, but will not. Then I try the phone activation system, which is no longer active.
Called adobe; & was having a hard time understanding the support tech, but I thought I understood him to say I cannot use that program anymore...that I have to start a subscription (???)
This cannot be the case...I paid $550 for the app; & it worked fine on Win 7 Pro 'till yesterday. I have the legal serial #...all I need is a damn authorization code (which I thought I had stored on my PC...but cannot find...seem to remember going thru something similar years ago, on a previous win 7 OS reinstall.
Can anyone help w/ this...this is not right...I need to use the app to finish creating a design for an upcoming CD release for my band.
thanx,
mw4man
Had to perform a complete re-installation of Windows 7 Pro. Afterward, I installed Illustrator CS3 form the original disk. So...when I attempt to open the program...& type in the product serial #...the dialog attempts first to activate online, but will not. Then I try the phone activation system, which is no longer active.
Called adobe; & was having a hard time understanding the support tech, but I thought I understood him to say I cannot use that program anymore...that I have to start a subscription (???)
This cannot be the case...I paid $550 for the app; & it worked fine on Win 7 Pro 'till yesterday. I have the legal serial #...all I need is a damn authorization code (which I thought I had stored on my PC...but cannot find...seem to remember going thru something similar years ago, on a previous win 7 OS reinstall.
Can anyone help w/ this...this is not right...I need to use the app to finish creating a design for an upcoming CD release for my band.
thanx,
mw4man