need an autonumber/identity in SharePoint view and edit screens

[asilverblatt]

In SharePoint 2007, I am implementing a support ticket tracking system. I know how to modify the default view so that the autonumber/identity field (Issue ID) appears in that view, but it still does not appear when viewing or editing an individual record. Management could live with the number appearing only on the view screen, having it appear on the edit screen when editing an existing record would be even better, and having it appear on the edit screen while entering a new record would be best. I have tons of experience with general programming (VB and C#) and databases (SQL and Access), and some with ASP.Net, but the programming examples I've seen for SharePoint are complete Greek to me, so an "out of the box" solution would be best; if that's not possible, I'd hope for the simplest approach that will get the job done. Thanks in advance.

 

[ehaze]

Have you started playing with SharePoint Designer?

You can edit the DispForm.aspx and EditForm.aspx pages to show the default ID field.

http://www.sharepointed.com/

 

[asilverblatt]

I have tried using SharePoint designer, but when I open either of those pages in it all I see are three generic labels and three generic text boxes (Column Name 1, Column Value 1, Column Name 2, etc.) with no indication of how any of them relates to the dozen or so fields in my list. The code view seems to have nothing that relates to particular fields. Can you give me more specifics about how to add the Issue ID field to one of these forms?

 

[ehaze]

Good place to start-->

List Form:

http://office.microsoft.com/en-us/s...lp/create-a-custom-list-form-HA010119111.aspx

Data View:

http://office.microsoft.com/en-us/sharepoint-designer-help/create-a-data-view-HA010094804.aspx

*NEVER* delete the default web part on the pages. Tends to mess up all sorts of stuff. Simply change the <IsVisible>true</IsVisible> to false.

http://www.sharepointed.com/

 

[ehaze]

One other option would be to setup a workflow to create your Task ID field.

Workflow logic:
Auto start workflow when item is created.
Action = Update item in this list
Set this field: Task ID
To this value: List_Name: ID

This would set the Task ID field equal to the List ID field.

http://www.sharepointed.com/