Need Advice; New to NEC

[quazimotto]

Greetings All!

I have a long time customer who is moving to an office where the former tenant is leaving their SV8100 system. I must become proficient on the system in short order. I have been in Telcom for a while and know both the TDM and the VOIP end. But, as we all know, everything is easy when you know how! So I'm reaching out to you, who know how, could you advise me as how best to proceed, please.

Is there any certain way to approach programming? Do I need to know how to program with a digital phone? Where do I get PcPro? What version should I get? On what operating system does it run? What do you recommend to read to become familiar with the SV8100? How does the VM tie in? Any and all advise is appreciated.

Thank You,
Quaz

 

[belevedere]

The SV-8100 uses the same programming as the sl1100, but more of it. You can search the web and find training and tips on both systems, including utube. As for PCPro, you can only get that from a NEC dealer. You might find a copy on line, but it may not be the latest version. You always need the latest version for the newest software. They are backward compatible. Your biggest issue may be with the licensing. That system is licensed to the original owner and their dealer. And the system usually requires software assurance which gives you access to upgraded software. You also need to get any passwords from the original owner/dealer so you can gain access to the system. As for the VM, there are two types, inmail (VM chip installed on the CPU) or the UM-8000 voicemail blade. Each one is different from the other.

 

[quazimotto]

Belevedere,

Thank you for the response. I'm just getting back to this. Seems pretty straight-forward.

Again, thank you.

Quaz

 

[rfcomm2k]

Sub the work out to someone familiar with the 8100 until you feel proficient enough to take over. There are those of us who are independent, not employed by a company who does not allow moonlighting. I for one have done this a couple times. A former coworker needed help programming an NEC 2400, so he asked me to help out. We went to the site together, and he did other work while I got familiar with the site programming. When it came time to make changes I had him sit with me and take notes so he could learn. After 3 such visits he went by himself, and took care of business without me.