Need a script that i can use to make changes to agents on Meridian PBX

[pbxtec]

Can anyone help me to find a script that I can use to make changes to an agent set on a Meridian PBX. Our old Meridian Max final quit and we are having a shut down next weekend of a major system. This will mean moving the agent phones into another queue. This was done by Max before. I am trying to minumize the down time for the swap over. If I have to do it manually it will take some time. I will also need to move some IVR ports. If there is someone who has a script that can help then it should work for both.

Also, I was going to create a excel spreadsheet for the prompts that need to be changed. It would be great if the scrit could link to an excel spreadsheet.

I have never done this before and will be new to me, so any help or instruction would be great.

Thanks

 

[knob]

I'm not a phone tech by any means, but I have a few scripts on my site from people here and elsewhere that may do the trick for you. Check the samples page at the link in my signature.

You might also try a search of this forum, as well as the whole site. I would not be surprised if there is something floating around already that is close to your needs.

http://www.aspectscripting.com

 

[ptsul]

Hi

check this two posts :

http://www.tek-tips.com/viewthread.cfm?qid=1212388&page=1

http://www.tek-tips.com/viewthread.cfm?qid=1216411&page=1