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NEC UT730 phone with touch screen stuck

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Christian79

Technical User
Nov 6, 2021
1
IT
Good evening, I have a UT 730 phone, which in the beginning registered without problems towards the 3C software, now it has become impossible to access the telephone configuration menu from the touch screen and also via browser, the IP address appears to be entered but via ping I don't receive any response. Other phone are regularly registered and managed in all the possibile way, in the user manual I have read it's possible to reset to factory data by inserting a right firmware on a microSd,because the phone have a MicroSD slot for that purpose for an emergency factory reset.
Anyone can help me to reset that phone and can provide me a UT730 firmware and procedure? Thanks a lot for all help
 
 https://files.engineering.com/getfile.aspx?folder=d8e5fa02-9da7-428a-9a69-4948cea04a68&file=IMG_20211106_232512.jpg
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