Hi all,
Currently a NEC topaz is setup with incoming calls to trunk 1 and trunk 2.
Each trunk has a different number and programed for to separated extension
For example if trunk 1 receive a call it ring at ext 500 and trunk 2 at ext 505
NEC has been setup that the at 5 pm all calls go to an external answering machine.
I saw it is set in mode 1 for day 8 to 11:59 am and 1pm to 5pm for work hours and mode 12pm to 12:59 pm and 5 pm to 8 am for answering machine
So at 5 pm all incoming calls to trunk 1 and 2 go to the answering machine.
What I want to do is for trunk 2 to receive calls till 6 pm and then go to the same answering machine.
Is it possible to do this?
If so how can I do it?
Thank you in advance
Currently a NEC topaz is setup with incoming calls to trunk 1 and trunk 2.
Each trunk has a different number and programed for to separated extension
For example if trunk 1 receive a call it ring at ext 500 and trunk 2 at ext 505
NEC has been setup that the at 5 pm all calls go to an external answering machine.
I saw it is set in mode 1 for day 8 to 11:59 am and 1pm to 5pm for work hours and mode 12pm to 12:59 pm and 5 pm to 8 am for answering machine
So at 5 pm all incoming calls to trunk 1 and 2 go to the answering machine.
What I want to do is for trunk 2 to receive calls till 6 pm and then go to the same answering machine.
Is it possible to do this?
If so how can I do it?
Thank you in advance