airman1
Programmer
- Dec 26, 2008
- 15
Can anyone steer me in the right direction
I have just got a few extra lines and wish to forward calls after a caller makes their selection at the VRS message. Eg presses1 or 2 if the extension is busy can I forward them to a hold group or pool that I can answer after I finish the current call.
Is there a better way of doing it?
What part of the manual other than the VRS section do I need to start at?
Any help or info would be greatly appreciated