Trying to figure out if our NEC SV9100 has the ability to set the outgoing caller ID name. Is there somewhere in WebPro to do this or is it all dependent on the carrier? Right now we are showing up as 'potential spam' on some carriers or as an ex-employee's name. We would just like to have it show our company name but no idea if that's something I can do on the system or through the SIP provider or if it's up to the end users's carrier. The SIP provider recommended registering on hiya.com but it keeps coming up saying it can't verify our business name. A lot of customers aren't answering our calls because of this so I'd like to be able to provide a solution. Thanks!
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NEC SV9100-Outgoing caller ID name
- Thread starter ngstan
- Start date
george3283
Technical User
Only works on PRI (15-01-10). SIP was never added.
The mitel guy
Programmer
Get a new phone number to publish as your main number... forward all calls from the old number to the new number... you will fight too hard to fix this... stir shaken has your number on the fraud and scam list...
The mitel guy
Programmer
Also let the provider do the line masking.
daddybadger
Vendor
84-39-05 set to mode 3 make any difference?
DoubleDriveLine
IS-IT--Management
AT&T tells us this company has something to do with the spam rating on numbers. They gave us this link to remove the spam rating from some of our numbers.
- Thread starter
- #7
I just filled out a request on there site and a few others. Thanks!
The mitel guy
Programmer
It takes forever for this to update if at all on other providers systems... good luck..
The provider that you are using for sip is responsible for a large amount of scam calls.. find a local carrier thats safe.. your sip is provided by an outside country...
Enjoy other governments and others who will use your number to scam our people...
The provider that you are using for sip is responsible for a large amount of scam calls.. find a local carrier thats safe.. your sip is provided by an outside country...
Enjoy other governments and others who will use your number to scam our people...
- Thread starter
- #9
Before I change that, what exactly does option 5 control and what does the 3 change it to?
DoubleDriveLine
IS-IT--Management
- Thread starter
- #11
Yeah I just noticed I can't type in those fields.
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