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NEC SV9100 Force DTMF tones all the time

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LeeEng

Technical User
Sep 25, 2019
17
GB
I was wondering if there is a way of making the Sv9100 send DTMF tones on all calls and not just external. I have a Fanvil i10 door intercom that needs DTMF tones to unlock the door. The phones (UT880) i am using do not have a way to enable the DTMF tone all the time. At the moment when i make a call to an external line i can send DTMF tone but when i do an internal call they will not. I was wondering if there are any setting in the SV9100 that i can change to enable tones all the time. I can confirm that the Fanvil i10 is working correct as i have a couple of DT820's that i have set in the menus to enable the DTMF tone. The DT820 will open the door.
 
I have several analog extensions which have equipment attached to them that required DTMF tones. For each of these extensions, I set the following in program 15-03:

Capture_qpkjup.jpg
 
The ut880 is an android based sip phone is there not some sort of app that can be installed in the device?
 
@RlsMe I have tried this setting the phones i'm using are IP Phones. #

@daddybadger I can install apps on the device. i would prefer to stay in the phone app to control all door phones.

If anyone know of a door phone that does not need DTMF tones to would this would help.
 
You don't need DTMF tones to open the door, there are relay contacts on the CPU that can be used for this (as long as you have spare pairs to the door location!
 
@OzzieGeorge I have 2 doors to the building and one set of contacts so i do need DTMF to open the other door.
 
the Fanvil is set to just receive digit 1 to open the door. no real setting that can be changed. what settings their are i have changed to each type and tested with no response. Its just like the phone is not sending the tones within internal calls.
 
on the fanvil door unit under voip --> dtmf type was what i were referring to.
 
Ah more relevant information, so you are already using one of the contact sets? More can be added.
 
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