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NEC SV9100 First Install - Issues

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CMUK

Technical User
Apr 21, 2016
339
GB
Hi guys

I am prebuilding an NEC SV9100 in my office at the moment.
Doing the course tomorrow so might get some answers from that....

1st Problem I have is connecting more than 1 DT900 handset, I have 21 licenses however the 2nd and 3rd handset I've tried to connect are giving me a "Full Port" error, any assistance here?

2nd Problem, definitely more complex...I have 2x SIP Trunk accounts with Gamma - I want to send 1 SIP Trunk account over one broadband with a Draytek 2865 firewall connected and send the 2nd SIP Trunk account over a second broadband account with a second Draytek 2865 firewall.
I have the 1st Trunk working fine, however the 2nd trunk is not allowing me to call out and when I call in I get busy from the caller end however the NEC rings.
Has anyone achieved this before? NEC have told me it is possible, but for some reason my 2nd SIP profile does not work, I've tried moving the accounts around etc and ports but the issue follows SIP Profile 2.

Any assistance would be great, I am very new to the system,

Thanks

Calum M
ACSS
 
For the IP handsets, I will normally, from PCPro, go to 'Filter Options > IP Phone List' and assign my IP handsets to ports on the system before plugging in, then assign extension numbers in 1102, then register the handsets, that way I know my ports are assigned. I will also normally, go to 15-05, and set IP Duplicate Allow incase handsets are registering from different IPs.

Regarding your SIP, are your trunks actually registering.

10-26 - set DIM to 8006
90-31 - turn on DIM Access over ethernet

in putty connect to VOIP IP on Telnet and the Port set in 10-26

use command ip info a

This will tell you if the SIP Is registered.

I am unfammiliar with Gamma SIP, however, based on what you have said of the issues following the 2nd SIP Trunk around, there could be a provisioning issue with the SIP Carrier themselves
 
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