NEC SV9100 CP20 and UM8000

[Daniel_RO]

Hey Guys,

I upgraded a SV8100 to SV9100 CP20 yesterday, and the system had a UM8000. I have followed the destructions given by NEC, and it appears the UM8000 is now having issues. Initially, the UM8000 wasn't allowing access, so using the Linux Command Interface, I restored to default so that I could get access. When I went through the basic setup before restoring a database, I keep getting stuck at the License Acceptance page, with an error message advising 'Invalid license length', I have no idea why I am getting this error, I am waiting on NTAC to get back to me, but in Australia this can take considerable time, so I turn to you to see if we can get a response sooner than NEC gets back to me.

 

[OzzieGeorge]

Daniel

Post a question here for information on NTAC Aus....

https://www.australiancommsforum.com/?action=categories

 

[CoralTech]

You guys on that forum should really stop posting passwords.

 

[Daniel_RO]

Re did the firmware update to the UM8000 this morning and this appears to have resolved the issues that I was having.

 

[Daniel_RO]

OK, so since the installation of this UM8000, customer is now complaining of bad call quality coming through on VM, and I have had them email me some of the audio files, and it sounds like when you put uLaw files on an NEC, the real bad static.

I have raised a fault with NTAC, and they are looking into it as they aren't sure why its doing this. But has anyone else come across static in the UM8000 VM?

 

[OzzieGeorge]

@CoralTech

Sorry it was Ignored for a long time, I hadn't realised someone had answered it, it will be removed!

Edited to add....

Done!