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NEC SV8100 CallRevu Setup

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protontechs

IS-IT--Management
May 22, 2024
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Any assistance would be greatly appreciated.

Attempting to setup NEC SV8100 for CallRevu (Call Recording Service):
[ol 1]
[li]Figure out how to clone main line 5500 with same routing.[/li]
[li]Make sure cloned DID has the same call flow as the main line.[/li]
[li]Call CallRevu. [/li]
[li]Give them the cloned DID number and get their forward number.[/li]
[li]Set 5500 to forward to CallRevu forward number.[/li]
[/ol]

Documentation so far refers to 'Program 22-09: DID Basic Data Setup' but the fields are vague and do not correspond to the customer's request.

Please advise...
 
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