NEC SV8100 and NEC DECT

[DVD-01]

NEC SV8100 with NEC DECT

ISSUE IP DECT PHONE DROPPING CALLS - Calls Dropping on both internal and external calls - IP phones and Access points both registered and seen on DAP CONTROLLER but when dialling either internal or dialling external calls connect then drop after 10-15 seconds

Any ideas

thanks

 

[belevedere]

Are these ML-440 phones? Were they working? Did anything in your network change recently? Added/upgraded?
What model phones are they?

 

[DVD-01]

customers network on static ip address's - DAP Controller R5 is using 4910b520.dwl as using AP200
Single Gatekeeper Proxy port 5070 ? is this correct
All AP's boot and seen on controller
AP10.AP11,AP12 all seen on Local\host\cd - all 3 Phones G355 Registered to AP10 with correct extension names and numbers

what is the correct Proxy port sip port 5070 0r 5060
under SIP settings - Configuration setting only box ticked is MW is on

 

[belevedere]

The default SIP proxy port is 5060.
Not sure if this helps, but see attached document.