Hi,
Good day!
Is anyone can help me regarding NEC SL1000 PROGRAMMING and installation. Sorry to say i can't understand your language but i know someone here would help me about this problem.
I already installed on the wall the KSU unit IP4EU-1632M-A KSU w/o C with 2 IP4WW-12TXH-A TEL and 4 panasonic phone. And already configured the IP address, subnet, and gateway. The first time testing the PHONE its working receiving call and calling landline number. But when calling on mobile number it's not working. We only have SINGLE line PHONE number. We contacted the telco and they came here and put the two CABLE one is from the KSU and the other is from the regular phone that we used before. They just told us we have a two way line so the first ring will be the regular phone and the second time it rings will be from the KSU phone unit. Is this possible? If the regular phone rings the KSU or phone connected to the KSU is not working. So if we answer the regular phone we cannot transfer the call to the extension number it means the SL1000 is useless. But if the second rings will be on the KSU we can use the feature.
Also if we received INCOMING call from IP4WW-12TXH-A TEL caller ID is not showing only shows "Unavailable Info". How to configure the system? and i want also to know how to connect the system to the wireless phone and to the mobile extension number. So if we are not in the office we still receive any calls.
By the way we are in Abu Dhabi UAE. our country code is 971, area code is 2 and i put the trunk access code in 0. so it works when we dial. But if we dial a regular number first we enter 0501111111 but we need to dial 0 + 050111111 why do we need to dial twice the frist digit "0".
Now the phone is not receiving INCOMING call. We don't know how to reset all the configuration and programming.
Hope we can get any information and help from your technical side.
Thank you very much.
send me email.
it@maxicare.ae
Maxicare
Good day!
Is anyone can help me regarding NEC SL1000 PROGRAMMING and installation. Sorry to say i can't understand your language but i know someone here would help me about this problem.
I already installed on the wall the KSU unit IP4EU-1632M-A KSU w/o C with 2 IP4WW-12TXH-A TEL and 4 panasonic phone. And already configured the IP address, subnet, and gateway. The first time testing the PHONE its working receiving call and calling landline number. But when calling on mobile number it's not working. We only have SINGLE line PHONE number. We contacted the telco and they came here and put the two CABLE one is from the KSU and the other is from the regular phone that we used before. They just told us we have a two way line so the first ring will be the regular phone and the second time it rings will be from the KSU phone unit. Is this possible? If the regular phone rings the KSU or phone connected to the KSU is not working. So if we answer the regular phone we cannot transfer the call to the extension number it means the SL1000 is useless. But if the second rings will be on the KSU we can use the feature.
Also if we received INCOMING call from IP4WW-12TXH-A TEL caller ID is not showing only shows "Unavailable Info". How to configure the system? and i want also to know how to connect the system to the wireless phone and to the mobile extension number. So if we are not in the office we still receive any calls.
By the way we are in Abu Dhabi UAE. our country code is 971, area code is 2 and i put the trunk access code in 0. so it works when we dial. But if we dial a regular number first we enter 0501111111 but we need to dial 0 + 050111111 why do we need to dial twice the frist digit "0".
Now the phone is not receiving INCOMING call. We don't know how to reset all the configuration and programming.
Hope we can get any information and help from your technical side.
Thank you very much.
send me email.
it@maxicare.ae
Maxicare
