NEC phone at a remote site

[Frank_And_Beans]

Hello,

I manage a small school district and we just recently switched to the SV9100 phone systems. We have one remote site with only 2 phones. The PBX is located with IP/subnet 192.168.111.2/24 and the phones in the remote site are 192.168.113.4 and 192.168.113.5. I remoted into each phone and programmed the SIP server in: Menu, 0, SIP Settings, Server Address & URI, 1st Server Address. I did not change any other settings. The port is currently set at 5080.

I have tested with Ping, Tracert and even can access the PBX's webpro from the remote site so I believe the routing is right, and the previous VOIP phones worked remotely and connected to the main site's PBX.

I must be missing something in the phones programming to get this working unless I need to add the remote site's subnet to the PBX. Any guidance is greatly appreciated.

Thank you,


Frank

 

[belevedere]

Are using VPN or NAT? If VPN, test the phone on site. The set up is the same.

 

[meyer1y2k]

If you are going across a VPN, you might have to input the other subnet into 10-58