NEC is announcing they are discontinuing all Premises based system 5

[DoubleDriveLine]

I just got the call from our NEC sales Rep Alerting me of the news.

They are apparently keeping the Hosted services.



There are 10 kinds of people in the World.

Those that understand Binary and those that don't.

 

[CoralTech]

Your rep or official NEC rep? This cannot possibly be true. They just went through an entire refresh program with new products. I cannot see any possibility that NEC is getting out of premise based systems.

 

[DoubleDriveLine]

My Rep now but my coworker and sales rep for most of my customers when I worked with him. The information is based on what their NEC rep passed on to them.

End of sales is end of this year and end of support is early 2026.

The company I used to work for is trying to get ahead of the notice that will be going out to customers.



There are 10 kinds of people in the World.

Those that understand Binary and those that don't.

 

[formerNECguy]

Maybe the 9300 since there's the 9500SE but the NECAM site still shows 9500/9100 as available.

 

[CoralTech]

Ya, sorry this sounds like nonsense trying to push hosted sales. I would check it. If I was a customer and someone told me this and was wrong they would lose me. Ya the 9300 is kinda a weird cookie in the lineup. Just took my cert classes on the 9500SE in November.

 

[CMUK]

Nimans (UK Reseller) claims it's bollocks

Calum M
ACSS

 

[CoralTech]

Nope, I just found out this is real folks except if you live in Japan. This is pretty unreal considering their footprint.

 

[DoubleDriveLine]

A second source has just relayed to me that this is true. The announcement is supposed to come out this week.



There are 10 kinds of people in the World.

Those that understand Binary and those that don't.

 

[DoubleDriveLine]

And make CoralTech the 3 source. I haven't seen the actual letter yet.



There are 10 kinds of people in the World.

Those that understand Binary and those that don't.

 

[jsaad]

I got the email and I am quite surprised and dismayed.

 

[CoralTech]

I'm surprised considering how much they produce worldwide. I mean they are HUGE. Well, it's not like they won't still be around 10 years from now. Sad because they are one of very few companies that make a digital system for small customers.

 

[Don W]

Dear Valued Professional,

I am writing to you with an important update concerning NEC’s Unified Communications business. Today we are announcing that we have formally made the decision to exit our on-premise UC business outside of Japan over the next few years.

This change applies to all of our on-premise UC products. Our NEC BLUE UCaaS offerings will not be affected by the exit process, where such products are currently available.

We understand how significant UC solutions are to your customers’ operations, and we will fulfill existing contractual obligations we have agreed with you to date.

Subject to the above, please note that from today’s announcement:

- we will not accept any new Purchase Orders received after Dec. 31, 2024, nor will we enter into any new commitments/renewals/extensions after that date;

- we will not accept any new Purchase Orders with a scheduled or expected delivery date after March 31, 2025; and

- we will also not provide any hardware and/or software support services beyond March 31, 2026, except for any existing contractual obligations.

We further note that March 31, 2025, is the date we are targeting for completing the last shipment of products relating to any accepted Purchase Orders received and/or any new commitments/renewals/extensions agreed between April 15, 2024, and Dec. 31, 2024.

We thank you in advance for your understanding. Our teams will communicate with you as this process develops.

Sincerely,

NEC Corporation of America



 

 
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[Don W]

 it affects the SV9100, Sl2100, Sv9500, and 3-c products. We are evolving our business to be a cloud-oriented company, Univerge Blue.

NEC has decided to exit the on-premise business due to the shift in the market to cloud and declining on-premise sales.

 

[DoubleDriveLine]

Don

Thanks for posting that.



There are 10 kinds of people in the World.

Those that understand Binary and those that don't.

 

[CoralTech]

Other companies went cloud, they are mostly shadows anymore. At least they are going to honor their 5 year contracts. All we can ask.

 

[jsaad]

Not everyone wants voip, wants cloud or needs that. The ability to go into a restaurant, mechanic shop, small office etc and put in a modern system without pulling new cabling and messing with a network is now a luxury that is going away. Ridiculous.

 

[omonat]

It's probably time to migrate to SIP-based systems, on-premise or cloud.
I have migrated loads of legacy systems client's to SIP/IP-Based voice systems.
You can keep your legacy system's old wiring intact and have an IP-PBX with FXS ports or ATA that will support old sets - usually analog & not proprietary digital. Analog Telephone sets are fading away too since SIP handsets are becoming cheaper too. For those with a limited budget, i usually just change their termination at the user end from digital to analog where new cabling is difficult. This can be both hosted or on-premise.

That's my pain-free migration approach for budget-limited clients.




omonat@consultant.com

 

[bigglesnz111]

Same letter out of NEC Australia

 

[JPBXGuy]

I sell a few SL1200s per month this is a huge hit for me, theres nothing left on the market for clients iwth cat3 only and people that fear change. My oldies love this system.

 

[JPBXGuy]

This is the letter they sent out

Dear Valued Professional,

I am writing to you with an important update concerning NEC’s Unified Communications business. Today we are announcing that we have formally made the decision to exit our on-premise UC business outside of Japan over the next few years.

This change applies to all of our on-premise UC products. Our NEC BLUE UCaaS offerings will not be affected by the exit process, where such products are currently available.

We understand how significant UC solutions are to your customers’ operations, and we will fulfill existing contractual obligations we have agreed with you to date.

Subject to the above, please note that from today’s announcement:

- we will not accept any new Purchase Orders received after Dec. 31, 2024, nor will we enter into any new commitments/renewals/extensions after that date;

- we will not accept any new Purchase Orders with a scheduled or expected delivery date after March 31, 2025; and

- we will also not provide any hardware and/or software support services beyond March 31, 2026, except for any existing contractual obligations.

We further note that March 31, 2025, is the date we are targeting for completing the last shipment of products relating to any accepted Purchase Orders received and/or any new commitments/renewals/extensions agreed between April 15, 2024, and Dec. 31, 2024.

We thank you in advance for your understanding. Our teams will communicate with you as this process develops.

Sincerely,

NEC Corporation of America