NEC IPK CALLER ID.......

[MrComputerTelephony]

I have a customer with a COIB card.The caller id has been working great for past 2 years.All of a sudden the caller id started getting sporatic to none.I swapped the card out and it worked for a little while,but now its back to no caller id.I checked the programming and tested the caller id coming from the carrier.But still having problems.

thanks for your help

 

[telman2010]

Try running the switch just on batteries (disconnected from the power and see if you caller Id problem clears up. If so you probably have a grounding issue.

 

[MrComputerTelephony]

Thanks telman for that reply...that was definitely the problem with the a/c ground...thanks again

 

[telman2010]

Not a problem. I love sites like this where everybody helps everybody else. Good to find one finally where everybody seems to get along.

 

[MrComputerTelephony]

yup..............