I am having a wierd problem. I have one set, Extension 742 that needs to have all calls forwarded to another extension, 740 temporarily until a new employee is hired. I cannot get the damn thing to forward/dnd!!
I have had trouble with the forwarding on this extension in the past also.
If I do a SPEAKER 43 XXX SPEAKER to CFB/NA to the other extension, it doesn't work.
If I do a SPEAKER 47 740 SPEAKER to CFW ALL/DND to 740, it just will not forward.
The user guide said to use FEATURE 60 XXX FEATURE, but I only get ERROR when I try that.
I make sure to cancel any previous forwarding first.
What's confusing me is that there were a few extensions I could CFW ALL to from that phone, but some I could not. What the ???
When you do the CFW ALL, the extension you FWD to has to pick up to confirm, right? I did that, but I could not get it to FWD ALL.
What am I doing wrong??
I have had trouble with the forwarding on this extension in the past also.
If I do a SPEAKER 43 XXX SPEAKER to CFB/NA to the other extension, it doesn't work.
If I do a SPEAKER 47 740 SPEAKER to CFW ALL/DND to 740, it just will not forward.
The user guide said to use FEATURE 60 XXX FEATURE, but I only get ERROR when I try that.
I make sure to cancel any previous forwarding first.
What's confusing me is that there were a few extensions I could CFW ALL to from that phone, but some I could not. What the ???
When you do the CFW ALL, the extension you FWD to has to pick up to confirm, right? I did that, but I could not get it to FWD ALL.
What am I doing wrong??