CoastalTech1981
Technical User
Analog trunk callers fade out after 2-3 minutes into a call.The caller is never disconnected and the call fades back in. I have replaced phone and 8 port trunk card. Any suggestions.
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NEC Elite 192
- Thread starter CoastalTech1981
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belevedere
Instructor
Does it happen to every extension? Can you localize it to a specific station card/port? Has the card been reset? (unplug it then plug it back in hot).
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CoastalTech1981
Technical User
Yes card has been reset ,I was thinking about a system reset.
belevedere
Instructor
Verify the battery on the CPU is on before you do a reset.
This could still be a bad card/port. Have you localized it to the same card? Are all phones on that card failing the same way?
This could still be a bad card/port. Have you localized it to the same card? Are all phones on that card failing the same way?
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- #5
CoastalTech1981
Technical User
This is a small hotel attendant phone DTU-32 D . I have also replaced the ESI-8 card.Seems as though it is only happening on line 1 of hunt group. I have had the local provider change ports in their switch
and the trouble still exist. It just don't happen on all calls.
and the trouble still exist. It just don't happen on all calls.
belevedere
Instructor
You may be on track for a system reset as your next step in the process.
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